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Our site Policies

About our Privacy & Data Usage Policy

At Juey Ltd, we recognise the paramount importance of safeguarding your data, whether you are a private customer or a business client. Our commitment to you extends to ensuring that you fully comprehend your data's usage and your associated rights. This section is specifically designed to provide clarity and empower you with knowledge regarding how we process and protect your data. It is our duty to inform you that, in accordance with our data retention policy, we will securely hold your data unless you instruct us otherwise. By taking the time to read and understand this information, you actively exercise your rights and play a vital role in maintaining the integrity of your personal and business information. Upholding your privacy and ensuring your satisfaction are at the heart of our service, and we deeply appreciate your trust in us.

Effective Date: 12th October 2023

 

​At Juey Ltd, safeguarding your data privacy and security is a cornerstone of our commitment to you. This Data Usage and Protection Policy delineates how we collect, use, protect, and oversee your personal information. We are dedicated to following government guidelines, upholding your data rights, and ensuring that your data is managed responsibly and transparently.

1. What Constitutes Personal Data?

Personal data encompasses any information capable of identifying an individual, such as names, addresses, email addresses, and phone numbers.

2. How Data Collection Occurs:

We gather personal data via the following methods:

  • When you voluntarily provide information during account creation, purchases, or communication with us.

  • Automatically through cookies and akin technologies (refer to our Cookie Policy for more details).

  • From publicly available sources and legitimate third-party providers, when pertinent and lawful.

 

3. The Purpose Behind Data Collection:

We collect and process your data for the following objectives:

  • Enhancing your browsing experience on our website.

  • Fulfilling your orders and furnishing customer support.

  • Transmitting pertinent marketing communications with your explicit consent.

  • Assuring the security and functionality of our website.

  • Complying with legal and regulatory obligations.

 

4. Data Utilisation:

Your data may be employed for the following ends:

  • Processing and executing orders, administering your account, and delivering customer support.

  • Tailoring your experience on our website to your preferences.

  • Sending marketing communications with your consent.

  • Safeguarding our website and your data from fraud or unauthorised access.

  • Complying with legal and regulatory mandates.

 

5. Data Access:

Access to your personal data is limited to authorised personnel within Juey Ltd who require it for their job roles. In addition, trusted third-party service providers may access your data subject to stringent agreements that ensure data protection.

 

6. Your Data Rights:

You have certain rights concerning your personal data, including the right to:

  • Have your data processed fairly, lawfully, and transparently.

  • Be informed about how your data is used, as exemplified in this policy.

  • Access the personal data we hold about you.

  • Rectify any inaccuracies in your personal data.

  • Request the deletion of your data in specific situations.

  • Obtain your data in a structured format or transfer it to another service provider.

  • Object to direct marketing and automated decision-making.

  • Object to our continued processing of your data in certain circumstances.

  • Otherwise restrict or temporarily halt our data processing in certain situations.

For more details on these rights and how to exercise them, please refer to our Privacy Notice.

 

7. Policy Management:

This policy is subject to regular review and updates to remain in harmony with changing government guidelines and data protection best practices. We are steadfast in our commitment to enhancing our data management practices to protect your privacy.

 

8. Government Guidelines:

We adhere meticulously to government guidelines and legal requirements concerning data protection and privacy. Updates to this policy will be made as needed to remain in compliance with these guidelines.

Cookie Policy

 

Effective Date: 12th October 2023

 

At Juey Ltd, we are committed to providing you with the best online experience while respecting your privacy. To achieve this, we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, why we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They serve various purposes, including remembering your preferences, enhancing website functionality, and improving performance. Cookies can be categorised into three main types:

  1. Strictly Necessary Cookies: These cookies are essential for the proper functioning of our website. They enable you to navigate our site and use its core features, such as accessing secure areas or adding items to your shopping cart. Strictly necessary cookies do not store personal information and are typically set in response to your actions, such as filling out forms or adjusting your privacy settings.

  2. Performance Cookies: Performance cookies collect anonymous data about how visitors use our website. They help us understand which pages are most popular, how visitors move around the site, and if they encounter any errors. This information allows us to improve our website's performance and your overall experience.

  3. Targeting Cookies: Targeting cookies are used to deliver content and advertisements that are relevant to your interests. They can also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. These cookies may be set by us or by third-party providers.

 

2. Your Cookie Preferences

You have the option to manage and customise your cookie preferences. You can typically do this through your browser settings. Please note that blocking certain types of cookies may impact your experience on our website.

 

3. How to Change Your Cookie Preferences

You can change your cookie preferences by adjusting your browser settings. Here's how you can do it in common browsers:

 

Google Chrome: 

  1. Open Google Chrome: Launch the Google Chrome web browser if it's not already open.

  2. Access Settings: Click on the three vertical dots (menu icon) located at the top-right corner of the browser window. This will open a drop-down menu.

  3. Go to "Settings": From the drop-down menu, hover over "Settings" and then click on it to access the Chrome settings page.

  4. Scroll Down: Scroll down to the bottom of the settings page and click on "Advanced" to reveal additional settings.

  5. Privacy and Security: Under the "Privacy and security" section, click on "Site settings."

  6. Cookies: In the "Site settings" menu, click on "Cookies and site data."

  7. Manage Cookies: Here, you can manage your cookie preferences. You have several options:

    • Allow all cookies: This allows websites to store cookies on your device without restrictions.

    • Keep local data only until you quit your browser: This deletes cookies after you close Chrome.

    • Block third-party cookies: Prevents third-party websites from setting cookies.

    • Block all cookies: Blocks all cookies from all websites.

  8. Additional Settings: You can also manage exceptions by clicking on "See all cookies and site data." Here, you can view and manage specific cookies for individual websites.

  9. Save Changes: Once you've adjusted your cookie preferences according to your preferences, click "Done" to save your settings.

 

​Mozilla Firefox: 

  1. Open Mozilla Firefox: Launch the Mozilla Firefox web browser if it's not already open.

  2. Access Options: Click on the three horizontal lines (menu icon) located at the top-right corner of the browser window. This will open a menu.

  3. Go to "Options": From the menu, click on "Options" to access the Firefox Options page.

  4. Privacy & Security: In the left-hand sidebar, select "Privacy & Security."

  5. Cookies and Site Data: Scroll down to the "Cookies and Site Data" section.

  6. Manage Cookies: In this section, you can manage your cookie preferences. You have several options:

    • Accept Cookies and Site Data: This allows websites to store cookies on your device without restrictions.

    • Keep Until: You can choose how long Firefox will keep cookies:

      • "I close Firefox": Cookies are deleted when you close the browser.

      • "They expire": Cookies are deleted once they expire.

      • "Ask every time": Firefox will prompt you to decide each time a website wants to set a cookie.

    • Block Cookies: You can block all cookies or set exceptions for specific websites by clicking on "Exceptions."

  7. Additional Settings: To manage exceptions or view site-specific cookie settings, click on the "Manage Exceptions" button or the "Manage Data" button under "Cookies and Site Data."

  8. Save Changes: After configuring your cookie preferences to your liking, you can close the Firefox Options tab, and your settings will be saved automatically.

 

Microsoft Edge: 

  • Open Microsoft Edge: Launch the Microsoft Edge web browser if it's not already open.

  • Access Settings: Click on the three horizontal dots (menu icon) located at the top-right corner of the browser window. This will open a menu.

  • Go to "Settings": From the menu, click on "Settings" to access the Microsoft Edge settings page.

  • Privacy, Search, and Services: In the left-hand sidebar, select "Privacy, Search, and Services."

  • Cookies and Site Permissions: Scroll down to the "Cookies and site permissions" section.

  • Manage Cookies: In this section, you can manage your cookie preferences. You have several options:

    • Cookies: You can choose between three options:

      • "Don't block cookies" to allow all cookies.

      • "Block only third-party cookies" to block cookies from third-party websites.

      • "Block all cookies" to block all cookies.

    • Site Permissions: You can also click on "See all cookies and site data" to manage cookies on a per-site basis.

  • Additional Settings: To manage exceptions or view site-specific cookie settings, click on "Manage and delete cookies and site data."

  • Save Changes: After configuring your cookie preferences according to your needs, you can close the Microsoft Edge settings tab, and your settings will be saved automatically.

 

Safari: 

  • Open Safari: Launch the Safari web browser if it's not already open.

  • Access Preferences: Click on "Safari" in the menu bar at the top-left corner of your screen.

  • Go to "Preferences": From the drop-down menu, select "Preferences."

  • Privacy Tab: In the Preferences window, click on the "Privacy" tab.

  • Cookies and Website Data: In the "Cookies and website data" section, you have several options to manage your cookie preferences:

    • Block all cookies: Select this option to block all cookies.

    • Allow from current website only: This allows cookies only from the website you are currently visiting.

    • Always allow: This allows all websites to store cookies on your device.

  • Manage Website Data: To manage cookies on a per-site basis or view site-specific cookie settings, click on "Manage Website Data."

  • Remove All Website Data: If you wish to delete all stored cookies and website data, click on "Remove All Website Data."

  • Save Changes: After configuring your cookie preferences to your liking, you can close the Preferences window, and your settings will be saved automatically.

 

Please note that adjusting your cookie settings in Safari may impact your browsing experience on certain websites, as some functionalities may rely on cookies. Tailor your settings according to your privacy preferences while ensuring a smooth browsing experience.

 

For more information on how to manage cookies in your specific browser, consult your browser's Help section.

 

4. Blocking Cookies

If you wish to block cookies, you can do so by adjusting your browser settings to refuse all or specific cookies. Keep in mind that blocking cookies may affect your ability to access certain features or functions on our website.
 

5. Updates to This Policy

We may update this Cookie Policy in accordance with new government policy guidelines or to reflect changes in our practices. We encourage you to review this policy periodically for any updates.

Your privacy is important to us, and we are committed to using cookies responsibly and transparently to enhance your experience with Home & Spaces.

Accessibility Statement

 

Effective Date: 12th October 2023

 

At Juey Ltd, we are committed to ensuring accessibility for all individuals, regardless of their abilities, backgrounds, or needs. We understand and value diversity and are dedicated to providing an inclusive and accessible online experience.

 

Our Commitment

  • Inclusivity: We recognise and embrace the diversity of our customers and visitors. We are committed to creating an online environment that is welcoming, inclusive, and accessible to all.

  • Compliance: We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, which provide standards for making web content more accessible to individuals with disabilities. Our goal is to meet Level AA of these guidelines.

 

Aspirational Commitment

  • Ongoing Evaluation: We aspire to continually assess our website's accessibility, actively seeking to identify and address any potential issues or areas for improvement.

  • Testing: We are committed to conducting rigorous testing with assistive technologies and engaging with individuals with disabilities to gain valuable insights into their user experiences.

  • Staff Training: Our aspiration is to ensure that all our team members receive comprehensive training on accessibility and understand its crucial role in creating a truly inclusive online space.

 

By adopting these aspirations, we aim to enhance accessibility and inclusivity on our website and remain dedicated to achieving these goals.

 

Contact Us

If you encounter any accessibility barriers or have suggestions for improving the accessibility of our website, please contact us. We value your feedback and are committed to addressing any issues promptly.

 

Accessibility is Ongoing

Accessibility is an ongoing commitment. We believe in continuous improvement and will strive to make necessary changes to ensure that everyone can access and enjoy our website.

 

​Regular Review

This Accessibility Statement will be reviewed and updated periodically to reflect our ongoing commitment to accessibility.

Our Terms of Service
Effective Date: 12th October 2023

Introduction

Welcome to Juey Ltd  website. These terms govern your use of our online shop.

 

Acceptance of Terms

  • By accessing and using Juey Ltd (trading as Juey Jumbo Tools), you agree to comply with these terms.

 

Ordering Process

  • To place an order, add items to your basket and follow the checkout instructions.

  • A contract is formed once we send a confirmation email.

 

Pricing and Payments

  • All prices include VAT.

  • We accept payments via credit card and PayPal.

 

Delivery and Shipping

  • Standard delivery within the UK takes 3-5 working days.

  • Delivery charges are detailed at checkout.

 

Cancellations, Returns, and Refunds

  • Returns accepted within 14 days of receipt. Items must be unused and in original packaging (with the exception of any personalised items - these are non-returnable).

  • Buyer is responsible for paying postage to return an item. If issues are the fault of Juey Ltd we will refund your postage. 

  • Change of mind is not accepted as a reason to return items.

  • Refunds processed within 7 days of return receipt.

 

Limitation of Liability

  • Juey Ltd is not liable for any indirect, special, or consequential damages resulting from your use of our site or products.

  • Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products purchased from us under such contract.

 

Intellectual Property

  • All content on this site, including images, logos, and text, is the property of Juey Ltd and is protected by UK and international copyright laws.

  • Reproduction or redistribution of our content without our express permission is prohibited.

 

Privacy Policy and Data Protection

  • Your privacy is vital to us. Please refer to our Privacy Policy to understand how we collect and use your personal data.

 

User Conduct

  • You agree not to use this site in any manner that could harm, overburden, or impair any Juey Ltd server, or interfere with any other party's use of this site.

  • Abusive, harmful, or inappropriate conduct may result in the termination of your account and potential legal action.

 

Termination

  • Juey Ltd reserves the right to suspend or terminate your account and refuse any current or future use of our site for any reason at our sole discretion.

 

Amendments

  • We may update or amend these terms from time to time. Any changes will be posted on this page, and by continuing to use our site, you agree to be bound by the updated terms.

 

Governing Law

  • These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Contact Details

If you have any queries regarding these terms or any other aspect of our site, please contact us using the form provided below.

 

Conclusion

Thank you for shopping with Juey Ltd. We value your business and are committed to providing a seamless shopping experience. Please ensure you read and understand our terms of service before making a purchase.

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